Data Deletion Instructions

This page applies to the The Strategy platform (thestrategy.ro) and to the The Strategy mobile app on Google Play and the App Store, both operated by AGENTIEVIE S.R.L. You can delete your account yourself, at any time, or ask us to do it. Requests sent to us are processed within 30 days in accordance with GDPR and applicable data protection regulations.

• User account data: Your name, email, and profile information.
• Messaging data: WhatsApp and Telegram messages associated with your conversations.
• Client data: Business information and advertising account data linked to your profile.
• Activity logs: Records of actions performed within the platform.

Option 1: Delete your account yourself (website or mobile app)

1. Sign in at thestrategy.ro or in the The Strategy app.
2. Open Account settings → Sessions (Setări cont → Sesiuni).
3. Tap Delete account (Șterge contul) and confirm with your password.

Deleted immediately: your name, email address, phone number, job title, second authentication factor, registered devices (including push notification tokens) and your notifications. Your sessions are ended and the email address can be used again. Kept: the work you did inside your organization (tasks, logged hours, comments) stays with that organization, without your name. If you are the last administrator of an organization that still has members, hand over administration first.

Option 2: Email

Send an email to agentievie.mcc@gmail.com with the subject line "Data Deletion Request" and include:

• Your full name
• Email address associated with your account
• Description of the data you want deleted

Option 3: Contact your account manager

If you are a client, you can ask your designated account manager at Agentie Vie to submit the deletion request on your behalf.

• We will acknowledge your request within 3 business days.
• Data deletion will be completed within 30 days of the request.
• You will receive a confirmation email once the deletion is complete.

Certain data may be retained for legal or compliance purposes, including financial records required by tax regulations and data necessary for ongoing legal proceedings. We will inform you if any exceptions apply to your request.

AGENTIEVIE S.R.L. (The Strategy)
Email: agentievie.mcc@gmail.com